ADDRESS Address new challenges Scientific and technological advances, changes in people’s aspirations, and the emergence of new usages involve new challenges and create new opportunities. Air Liquide has identified three major trends that represent additional sources of growth. €292M Energy transition is underway; ageing population and increasing chronic diseases Group innovation are impacting the healthcare sector; digitization is changing the way things are done. expenses in 2017 Air Liquide, open to the world and attentive to its customers, is committed to anticipating society’s major challenges and adapting its offers to always better meet customers' expectations. As a result, the Group offers brand new and ef- ×10 ficient solutions to help its customers become more competitive and make the Potential growth difference in their markets. in demand for Similarly, in Healthcare, Air Liquide is developing new services to meet healthcare hydrogen by 2050(a) professionals’ expectations and improve patient quality of life, particularly by improving adherence to treatment. (a) Source: study, “Hydrogen, scaling up”, The Group can rely on its innovation capabilities and especially on its open inno- Hydrogen Council / McKinsey, 2017 vation process to help customers and patients overcome these challenges. 17
